You can also contact your local office of the Public Utilities Commission (PUC).Īlong with this email can also try this email am at least getting responses back, although they keep telling me that my new carrier needs to request the CSR, which of course they won't provide to them either. The FCC requires all carriers in the United States to make all telephone numbers portable. If they are less than helpful, you can file an FCC consumer complaint. They are not required to give the information to us, and they have not published it anywhere we can retrieve it. MagicJack will provide the correct information to you if you email them at and ask them for the address of record for your telephone number as stated on your Customer Service Record (CSR). MJ support gives me different info everytime I ask them what address to use.īut I did come across this after googling for a way to contact YMAX directly: I have been trying to port my MJ number away to another carrier (callcentric) and after two months and 6 rejections due to "address/zip code" mismatch I am getting very frustrated. This is certainly one of the negative aspects of using MJ and likely will not change in the near future unfortunately. In a perfect world whether it be online or via telephone customer service reps should be polite and do their best to resolve whatever issue the customer is facing. If you purchased your magicJack at a retailer, we recommend that you adhere to the retailer’s return policy and return the device to the retailer with your original packaging and receipt. A company, especially one offering phone service, IMO should have a phone number you can call for support. This magicJack 30-Day Money Back Guarantee is for magicJack Devices purchased directly from. I readily admit that they don't treat their customers all that well. Click on the subscriptions 'tab' and click on 'Details' where it mentions renewing.
Magicjack support password#
Login with your e-mail address or phone number and the password you setup. (Fun fact: once had default password 1234 to access voicemail but voicemail has since been removed) Billing Support: (281) 404-1551. I've renewed two within the last three months using Recorded Support Message: (561) 594-2140. good ting i don't have that inventors email.
rude then they leave u hanging.out there by yourself. been trying to renew for one month.horrible ppl. Support at magic jack sucks.I used the device for one year with great results. Posted: Sun 1:34 pm Post subject: Magicjack support, tips, tricks, and hacks (Fun fact: once had default password *1234 to access voicemail but voicemail has since been removed)Įmail for the "inventor" of magicjack Dan to top There is no official phone support for magicJack only chat on their website located at:
Magicjack support how to#
Posted: Sun 1:34 pm Post subject: How to contact magicJack
Magicjack support plus#
MagicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index Profile Log in to check your private messages Log in Your Magic Jack and Magic Jack Plus phone service information resourceįAQ Search Memberlist Usergroups Register MagicJack and MagicJack Plus Support, Reviews, FAQs and Hacks magicJack and magicJack Plus Unofficial Technical Support.
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